FAQ

/FAQ

For general admission our weight restriction is 125kgs. There is no height limit/restriction for general admission but the minimum height you must be to use Wipeout is 4ft and weight limit for Wipeout is 91kgs.

Yes. Everyone who jumps is required to sign a waiver. Those under 18 must have their parent or guardian sign their waiver. Permission by phone or email is not sufficient.

AirHop has a number of lockers available for valuables, phones etc. These are offered on a first-come, first served basis. Your property is left in these lockers entirely at your own risk.

Due to our health and safety policy no self-catering is allowed. Snack and drink machines are on site and our Café will also stock a range of food and drink options.

Yes. For groups of 10 or more a discount applies during off peak periods. Click here for details.

Yes. Wifi is free for all.

As with any extreme sports/leisure activity there is an element of risk involved. We attempt to minimise the risks by using the best equipment and training our staff to a high level. For more information see Safety.

There is ample parking at AirHop. We have a designated area at the facility that provides free parking for approximately 160 cars.

Our peak prices start at 17:00 on Fridays and run all weekend. School and Public Holidays are also considered peak time.

Bristol now runs toddler sessions and fitness classes!

Anyone 12 or over may come to bounce without a parent or guardian present. However, all customers under the age of 18 will need to have a waiver completed by a parent or guardian. The waiver is available whilst booking a session online.

No. Once a waiver has been completed, it lasts for 12 months.

There is wheelchair access to the building and all levels, but not to partake in bouncing. For more information, feel free to get in touch via phone or email.

Good news! If you plan on coming down but don’t want to take part, we have a café, viewing area and free Wi-Fi. Only people using the trampolines will be charged the admission price.

The last bouncing session will begin the hour before our listed closing time.

The first bouncing session is from our listed opening time. Please look online to see availability for each hour. We strongly suggest that you book online to guarantee a bounce!