Covid-19 Health & Safety Procedures

• We are delighted to launch a NEW IMPROVED booking system that enables you to watch the safety video at home

• Please arrive 20 minutes before your Jump session with your email booking confirmation ready

• Please use the hand sanitiser provided upon entry

• Our teams will be behind safety screens

• Grab your wristbands (please put on your own children) and socks

• Listen for the tannoy for instructions for the start of your jump session

• Lockers will be provided; however, we encourage you to leave all unnecessary valuables at home or with you.

• Our jump sessions capacity have been reduced

• Sessions will be staggered throughout the day

• Please see here our current timetable.

• We strongly advice to PRE-BOOK ONLINE

• From the 19th July 2021 the government has removed the requirement for social distancing, however we ask customers to be respectful of each other’s space.

• Just a friendly reminder that the adult accompanying all young hoppers is responsible for ensuring our new safety measures are followed. Thank you!

• Hand sanitiser, hand soap and disinfectant sprays will be readily available for use by all throughout the park

• Our site will shut earlier to allow for a full after hours clean

• A dedicated Clean Team Crew will be on site everyday working their way systematically around the park to disinfect all higher contact areas on and off the park

• All jumpers are recommended to use the hand sanitiser provided before entering the court area

• Our trampolines are 3m wide to allow for fun on court

• From time to time areas may be out of action for cleaning, however due to reduced capacity this will not affect access to all open facilities for some time during the session

• Shared water stations have been closed off for now. Please bring your own water or purchase some from our café

• Any first aid that is needed will be administered with extra safety protection for all

If your booking is unable to go ahead due to changes in the Government restrictions in relation to Coronavirus, we will be in touch with you to discuss with you the following options.

1. Where possible, reduce the number of people in the booking so that it can go ahead within the restrictions.

2. Reschedule the booking to a date when the restrictions are due to be lifted.

3. Receive a full refund for your booking

After any changes in restrictions, we will be in touch with you by email within 24 hours, simply reply to that email with your preference and we will make the necessary changes. You will also be able to request a call back if you have any other questions.

If you have any questions about AirHop’s Covid Promise, please do not hesitate to get in touch via [email protected].

Staggered sessions starting every half an hour to enable better social & physical distancing in the reception, locker, and safety zone areas.